Privacy Policy

NexSTAY is a travel platform that connects travelers with trusted accommodations while offering personalized travel experiences, membership benefits, and wellness travel services.

As our platform evolves, this Privacy Policy will continue to apply to all interactions with our website and services.

We collect information that helps us provide and improve our services.

Information You Provide

Depending on how you interact with NexSTAY, we may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth (where required)
• Payment information (when bookings become available)
• Government-issued identification (when identity verification is required)
• Property information (for hosts)
• Property photos (for hosts)
• Profile photographs
• Communication preferences

We also collect any information you voluntarily provide when:

• Joining the NexSTAY Passport list
• Becoming a host
• Contacting our support team
• Completing forms on our website
• Participating in surveys or promotions

Information We Collect Automatically

When you visit our website, we may automatically collect information including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Click activity
• Referral source
• Cookies and similar technologies

Your information may be used to:

• Create and manage your NexSTAY account
• Process future bookings and reservations
• Respond to inquiries and customer support requests
• Communicate important updates
• Send newsletters and promotional offers (where you have opted in)
• Improve our website and services
• Personalize your experience
• Recommend relevant stays and travel experiences
• Verify user identities
• Prevent fraud and maintain platform security
• Comply with legal obligations

If you subscribe to the NexSTAY Passport Membership, we may send you:

• Company news
• Product updates
• Launch announcements
• Travel inspiration
• Exclusive promotions
• Membership updates
• Host opportunities
• Special offers

You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

NexSTAY uses cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Enhance security
• Personalize your browsing experience

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

We do not sell your personal information.

We may share information only when necessary with trusted third parties, including:

• Payment processors
• Website hosting providers
• Cloud storage providers
• Email communication services
• Analytics providers
• Identity verification services
• Customer support platforms
• Professional advisors
• Government or regulatory authorities when legally required

All third-party providers are expected to protect your information and use it only for authorized purposes.

When the NexSTAY booking platform becomes available, certain information may be shared between guests and hosts to facilitate reservations.

For example:

Guests may receive:

• Host name
• Property details
• Check-in reservations

Hosts may receive:

• Guest name
• Reservation details
• Contact information necessary to complete the booking

Information shared will always be limited to what is reasonably necessary to provide our services.

Protecting your information is important to us.

We implement appropriate technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

We retain your information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Improve our platform

When information is no longer required, we securely delete or anonymize it where appropriate.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Restrict certain processing activities
• Request a copy of your data
• Object to certain uses of your information

To exercise any of these rights, please contact us using the information provided below.

NexSTAY is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.

NexSTAY may serve users from multiple countries.

By using our services, you understand that your information may be transferred, processed, and stored in countries outside your place of residence, where privacy laws may differ.

We take reasonable measures to ensure that your information remains protected regardless of where it is processed.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

When significant updates are made, we will revise the Effective Date, and where appropriate, notify users through our website or email.

We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us.

NexSTAY

Email: nexstayglobal@gmail.com